A Polished Little Jewel: Café Verführen

Last year, I served in the YaoiCon café. It was a lot of fun, but I think our guests deserved better, and I felt compelled to apologize. senshixdoukeshi linked it over on the YaoiCon forums, where some people thought I was being unreasonable, some were supportive, and more than a few mentioned Café Verführen. I’d heard about it, of course, but I hadn’t actually attended, and I made a point of going this year. I was lucky enough to secure a reservation for one of their Friday-evening sessions.

To visit, I had to leave the frantic, hurried energy of the con; it takes up an inconspicuous, well-furnished suite tucked away on the third floor of the hotel. There was a small line waiting by the door when I arrived, but Café Verführen seats only twenty-two at capacity, which kept the group small and patient. Everyone was seated in short order, more or less on time. I can’t imagine that the two cafés attract substantially different clientele, so I’m left crediting the room’s accoustics for keeping the background noise to a low murmur. The quiet was a very nice touch; even when the evening ran a little behind schedule, the atmosphere stayed relaxed and graciously unhurried.

Having experienced (and enjoyed) the (non-professional) host-café as both server and guest now, I have a hard time expressing how much I admire what Café Verführen has created. Details like that make the difference between a great event and a mediocre one, and the details are where they sweep the field. They’ve created something full of little refinements, tiny considerations of the nuances of their guest experience. Some of them are as simple as sheets of paper; the menus weren’t printed on plain white bond, and they weren’t stack-cut to quarter-sheet. The drinks are served in glass, not Styrofoam. Those sound small, almost inconsequential, and on one level they are, but on another they’re tactile, hardwired directly to the brain, and I felt the difference even through gloves. Those choices have weight, in a very literal way, and even if they weren’t made consciously, weight has meaning; it feels like a natural manifestation of a commitment to do things right.

I felt a sense of pride coming from the staff – not arrogance, just confident, fannish pride, a friendly sort of Look at this wonderful thing we’ve made to share with you – and I think it’s well-justified.